Tenants
Reporting Faults & Repair Requests
Please report all faults to the Estate Office by telephone or email to enable us to log the fault, report it to the relevant contractor, and monitor progress until it has been resolved. If you report a fault to us, we will do our utmost to resolve it within a reasonable time of being notified.
01661 855200
[email protected]
Opening Hours
Monday-Friday: 8:30am-4:30pm
Emergencies
Most emergencies turn out not to be as urgent as initially thought and, in most cases, nothing can be done until the next working day anyway. However, if you have an extreme emergency that cannot wait until the next working day, you can contact one of our emergency contractors who will ask you as much information about the situation as possible and attempt to assist you over the telephone.
It is therefore important that you know where to find the stopcock and fuse board so water or electricity can be turned off if necessary. If the contractor believes that the problem cannot wait until the next working day, a call out will be arranged to deal with the fault as soon as possible.
Emergency Plumber / Oil Fired Central Heating Faults
Westalls
01434 602740
Emergency Electrician
Emergency Electrician
07768 061364
Office Mobile
Please Hold as Call will Divert
07917 442283
Emergency Property Maintenance
(Locks, Roofs, Windows)
Ian Blacklin
07908 604593
Emergency Biomass Heating Standing Stone Farm
Marcus
07787 255363
Emergency Biomass Heating Contractor
Jamie Armstrong
07791 550006
Information Leaflets
We have a number of information leaflets relating to property maintenance many of which were provided at the start of your tenancy. Please contact the office if you would like another copy of any of them.